Cloud Services Brokerage Market Growing Trends, Outlook, Advance Technology, Global Size, Share And Forecast – 2029
The cloud services brokerage market is predicted to experience a compound annual growth rate (CAGR) of about 18.0%, from USD 11.4 billion in 2024 to USD 26.2 billion by 2029. It is projected that the growth of the cloud brokerage service market will be spurred on by heightened use of various cloud-enabled services.
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By cloud service model, SaaS to hold largest market size during the forecast period.
SaaS presents software applications through the internet on a usage-based model and eliminates the overhead of supporting the physical IT infrastructure, let alone managing local installations and updates. SaaS models are popular due to the lower IT expenses and financial operation costs and because software services can be customized to various demands. Critical drivers for the SaaS model are cost benefits, ease of deployment, and suitability for today’s more informal, work-from-home culture, where easy access to tools exists over the internet. CRM and ERP SaaS applications enable organizations to adapt to changes in forces of demand and control and increase operations efficiencies. The growing digital transformation trend and the convenience of automatic updates further solidify SaaS as a critical component of the CSB market. The cloud service broker provides added value by managing, integrating, or customizing these solutions, which places SaaS as the dominant model. This allows organizations to focus on their core business rather than the mysterious complexities in the many different areas of software management.
By vertical, retail and consumer goods will grow at the highest CAGR during the forecast period.
CSB solutions enable retailers to consolidate and manage several business applications such as supply chain, customer relation management, enterprise resources planning, enhancing inventory flow, increasing operational effectiveness, and coordinating several retailing functions. The shift towards e-commerce, personalized marketing, and omnichannel strategies further fuels demand for CSB solutions, as retailers need seamless integration of cloud services to meet evolving consumer expectations. Moreover, by utilizing such tools as cloud-based analytics and personalization applications, CSB solutions also improve customer experiences, helping retailers understand their customers’ behaviors by analyzing consumer data and providing them with individualized recommendations. This agility enables them to respond quickly to changes in the market, thus remaining competitive through on-demand resource allocation plus handling multiple clouds from one screen. CSB solutions foster change and development, increasing operational effectiveness and enhancing client interactions. This is why the retail and consumer goods industry is currently leading in its CSB implementation.
By organization size, small enterprises will grow at the highest CAGR during the forecast period.
In the cloud services brokerage (CSB) market, small enterprises and startups are anticipated to witness the highest compound annual growth rate (CAGR) during the forecast period. This growth is primarily driven by their need to access advanced technologies and infrastructure that would otherwise be inaccessible due to budget constraints. Cloud solutions provide these businesses with an opportunity to secure affordable and easily scalable resources, which could be insufficient to initially offer yet are highly adequate for rapidly developing a business on a large scale with minimal investments needed for infrastructure. The ability to reduce IT overhead, accelerate business growth, and support innovation and agility are key drivers. Cloud services are in demand more as business awareness expands on the worth of cloud computing for small enterprises, speedy IT management, and the ability to deploy new products or services. Cloud service brokers play a pivotal role by providing tailored, cost-effective solutions that help small businesses optimize their cloud usage and navigate the complexities of cloud management, contributing to substantial growth in this market segment.
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Unique Features in the Cloud Services Brokerage Market
One of the standout features of the Cloud Services Brokerage market is its ability to offer centralized governance across various cloud platforms. CSBs act as intermediaries between cloud service providers and end-users, allowing organizations to manage, monitor, and optimize cloud resources from multiple vendors through a unified interface. This significantly reduces the complexity of multi-cloud environments.
Cloud Service Brokers are designed to be vendor-agnostic, offering clients the flexibility to integrate services from diverse cloud vendors. This capability enables organizations to avoid vendor lock-in and leverage best-of-breed solutions for different workloads, combining services from AWS, Microsoft Azure, Google Cloud, and others seamlessly.
CSBs often incorporate advanced analytics and automation tools that help track usage patterns, optimize resource allocation, and manage costs effectively. Through features like policy enforcement, billing consolidation, and predictive cost modeling, they provide enterprises with greater financial control and accountability in cloud spending.
A core strength of cloud brokers is their ability to aggregate services such as IaaS, PaaS, and SaaS, offering customized bundles tailored to specific enterprise needs. By streamlining procurement and delivery, CSBs accelerate digital transformation while maintaining alignment with compliance and performance requirements.
Major Highlights of the Cloud Services Brokerage Market
Enterprises are increasingly embracing multi-cloud architectures to leverage the strengths of various providers. This trend is fueling the demand for Cloud Services Brokerages, which enable seamless integration, management, and optimization of services across diverse cloud platforms, ensuring operational efficiency and agility.
As cloud adoption rises, so does the need to manage costs effectively. CSB solutions are gaining prominence for their ability to monitor cloud usage, reduce wastage, and provide consolidated billing. Their cost transparency and budgeting features are becoming critical for businesses aiming to maintain financial discipline in the cloud.
Small and medium-sized enterprises (SMEs) are increasingly leveraging cloud services to scale operations. CSBs simplify cloud consumption for SMEs by providing pre-configured service bundles, simplified billing, and guided onboarding, thereby accelerating their cloud journey without the need for in-house expertise.
AI-driven analytics and automation are becoming integral to CSB platforms. These capabilities enhance decision-making by providing intelligent recommendations, automated workload distribution, and real-time performance monitoring. As a result, organizations can achieve higher levels of efficiency and responsiveness.
With the proliferation of data privacy laws and regulatory frameworks, enterprises are prioritizing governance and compliance. CSBs are evolving to include advanced governance tools, enabling organizations to enforce policies, ensure data residency, and maintain audit readiness across all cloud engagements.
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Top Companies in the Cloud Services Brokerage Market
Some of the key players operating in the cloud services brokerage are – Accenture (Dublin), IBM (US), Broadcom (US), Arrow Electronics (US), Fujitsu (Japan), DXC Technology (US), Wipro (India), Eviden (France), AWS (US), Infosys (India), NTT Data (Japan), TCS (India), Tech Mahindra (India), BMC Software (US), Flexera (US), Jamcracker (US), Cloudmore (Sweden), Eshgro (Netherland), OpenText (Canada), Incontinuum (Netherland), Compunnel (US), Shivaami (India), Bittitan (US), Capegemini (France), Oracle (US), Cignex (US), ActivePlatform (Belarus), CloudFX (Singapore), CloudBolt (US), CloudSME (US), AppDirect (US), Morpheus Data (US), Interworks. Cloud (UK), Racknap (India), Spot (US) and CloudBroker (Switzerland).
Accenture
Accenture—a leading global professional service company, through consultative, technology, and outsourcing services—maintains a strategic and innovative posture within the dynamics of the international world. The company also leverages its deep professional acumen and strategic relationships with top-notch global vendors to deliver innovative solutions to end-user customers. Meanwhile, the organization substantially invests in research and development associated with technological and digital transformations, being ready to realize long-term sustainability. Accenture is a global company serving clients in various industries with over 500,000 employees worldwide and footprints across North America, South America, Europe, Asia Pacific, and the Middle East & Africa. Note in the CSB Market – Within the cloud services brokerage market, Accenture provides solutions for organizations to help them effectively manage their cloud environments. Accenture Cloud Platform allows for effective workload management across on-premises private and public clouds and includes flexible cloud integration options, unified billing analytics, and a centralized management control framework. It also supports leading global providers, including Amazon Web Services, Microsoft Azure, and Cisco Intercloud, ensuring a vendor-neutral approach to effectively managing hybrid cloud environments. This application enables critical capabilities such as management services that are offered as a managed service model of on-premises private cloud integration and automated blueprinting of applications and platforms, all designed to promote business agility, reduce costs, and drive innovation at a time that many enterprises are grappling with the complexities of adopting cloud technologies.
IBM
IBM, headquartered in Armonk, New York, is a global technology and consulting leader known for its innovations in computing and AI, mainly through its Watson platform. IBM offers products and services, such as hardware, software, and cloud-based solutions, and it also supports digital transformation by concentrating on hybrid cloud and AI. The key to this strategy was the 2019 acquisition of Red Hat, which emphasized IBM’s commitment to IT modernization. IBM invests in advanced research of quantum computing for next-generation technology.
IBM Cloud Brokerage provides a unified dashboard for planning, purchasing, and managing cloud services. It offers the advantage of cost and compliance management, visibility into the IT environment, and support for integrating different cloud services into enterprise activities; this is one solution, amongst many, for businesses to remain advanced in cloud strategies, to control performance mechanically, and to keep pace with standards for compliance. At a growing pace, due to the dynamism of technology and varying market conditions, IBM services have taken global into the Americas, Europe, Asia Pacific, the Middle East, and Africa to stimulate innovation.
AWS
AWS plays a significant role in the cloud services brokerage market by offering tools like AWS Service Catalog, AWS Marketplace, and AWS Control Tower. These solutions help businesses manage, procure, and optimize multi-cloud and hybrid cloud environments, ensuring seamless integration, governance, and cost efficiency.
Broadcom
Broadcom is a key player in the cloud services brokerage market through its CA Technologies division, offering solutions like AIOps, automation, and cloud management tools. Its platforms help enterprises optimize multi-cloud environments, enhance security, and streamline IT operations for improved efficiency and cost savings.
Arrow Electronics
Arrow Electronics is a key player in the cloud services brokerage market, providing multi-cloud aggregation, management, and consulting services through its ArrowSphere platform. It helps businesses streamline cloud procurement, optimize costs, and integrate cloud solutions for enhanced scalability and efficiency.
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